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Surfing the WEB for tips to make your company stand out on Black Friday
Think of Black Friday as an opportunity to bring in new customers by offering a few good Black Friday and Cyber Monday deals. Not only will this kick off your holiday season on a positive note (and hopefully add to a healthier bottom line) you can take advantage of the fact that people will be shopping online and therefor traffic will be stronger on these two days.
Since Black Friday is all about promoting your business and selling more, here are several ideas to help you plan a killer selling day (or days).
Be sure to grab your share of sales
The average Black Friday corresponds to around-the-store lines before the sun rises. Now, of course, we seem to be in a recession, but that may make November 28th an even more profitable time for every business that has something to sell.
Insane deals tend to get people moving on Black Friday, and folks who would prefer to get some sleep may join the mobs due to their financial situation. Like major retailers, you can try to draw them in by offering big discounts on a few items, and then see what else they spend while they’re in the store.
Read the rest of the Black Friday Boom Forecast here: http://www.smallbusinessnewz.com/topnews/2008/11/17/black-friday-boom-forecast
Small Business Can Make Big Plays on Black Friday
Black Friday is like the Super Bowl. It’s a huge event that draws millions of people. But only the big boys get to play on the field. People like you and me only get to watch.
At first glance, Rafi Mohammed seems to reinforce that with his advice for retailers to woo customers with steep discounts on Black Friday. He encourages retailers to use loss leaders to welcome people back from discounters.
For anyone tempted to compete with the big boys on price, this is a pretty good reason to abandon that strategy. It also looks like a pretty good reason to stay in bed Friday and let the big retailers deal with all those people.
To read more visit http://mainebusiness.mainetoday.com/blogentry.html?id=16424
Black Friday Bargains for Small Business
Black Friday — and the following Cyber Monday — can also be a great time to go shopping for your small business. Just ask Rhonda Abrams of USA Today. She suggests the following:
Strategies for successful small business Black Friday shopping:
1. Make a list of stuff you really need. Don’t buy just because something’s cheap. It’s tempting, I know.
2. Check to see which version of Windows 7 you need. If you have a server you’ll need at least the Pro or Ultimate edition. Upgrades are very expensive so buy the right one.
Read the rest of the article “Black Friday Bargains for Small Business” at USA Today ~
http://www.usatoday.com/money/smallbusiness/columnist/abrams/2009-11-20-black-friday-bargains-for-small-business_N.htm
Over at online betting zone Bookmaker, they’ve put out their oddsmaking team’s predictions. The majority of the team says between 161 million and 180 million of us will hit the stores and websites on Black Friday, and we’ll spend between $300-$400 per shopper. Second-best odds were for 131 million to 161 million shoppers spending $250-$300 apiece.
To read what else they have to say read Black Friday and Cyber Monday…Will They Rock? on the Entrepreneur.com blog here http://blog.entrepreneur.com/2009/11/black-friday-and-cyber-mondaywill-they-rock.php
And if you happen to be out shopping on Black Friday, here’s a few tips for you:
Make list: In any shopping maneuver, a list can help you plan ahead and shop more efficiently. Look through sales fliers and check out www.black-friday.net for information on which stores are offering what deals. Then you can prioritize the items on your list, and plan out a route according to what is most important to you. Also list any coupons you have that can be used to further reduce the prices of desired items.
Visit the store the day before Thanksgiving: After you know what you are looking for, visit the stores ahead of time. Familiarize yourself where the desired items are located in the store. Make friends with a sales associate to find out if there will be additional discounts, or if you can reserve something ahead of time (for most doorbusters, though, associates aren’t allowed to do this).
Read the rest of Holiday Shopping: Tips for Black Friday and Cyber Monday here: http://www.moolanomy.com/2135/holiday-shopping-tips-for-black-friday-and-cyber-monday-mmarquit01/
While you are at it, read 10 Fascinating Facts about Black Friday http://www.pcworld.com/article/182224/10_fascinating_facts_about_black_friday.html
November 23rd, 2009
National Skin Care Awareness Month – Time for a virtual holiday makeover. In 2008, Sephora, the beauty and skin care company launched a holiday makeover initiative at MistletoeMakeover.com where women (or daring men) could get a virtual holiday makeover using advanced photo-realistic technology to try out the season’s hottest holiday makeup trends and share with like-minded friends. “Mistletoe Makeover” was created by digital marketing firm, EVB San Francisco, in partnership with virtual makeover company, TAAZ.com. “Mistletoe Makeover” exploded online with hundreds of thousands of women creating holiday makeovers. Take a look at Reese Witherspoon’s makeover as Santa’s Little Temptress!!
For more holiday marketing ideas, see my book, Quirky Marketing ~ 365 Ways to Grow Your Business Using Zany and Non-traditional Holidays at www.QuirkyOffer.com. Free updates for 2010 when you purchase the current edition
September 14th, 2009
Set your sales on fire without extravagant spending by following these red-hot marketing tips
“In all things, success depends upon previous preparation. And without such preparation, there is sure to be failure.” – Confucius
Confucius could have had a flourishing business by following his own advice. Not only can preparation lead to success, but it also can help you do so without spending a lot of money. After all, with careful planning, you can achieve sizzling sales without the need for expensive advertising or marketing promotions.
Be smarter than the competition
In today’s ever-changing business climate, just keeping up with the competition isn’t enough. You have to outthink, outsmart and outdo them. How? By getting to know what they do and how they do it.
Find out your competition’s strengths and weaknesses and what products and services they offer. If the shop down the road sells gift baskets, offer more choices than they do—or better products. If the competition opens at 9 a.m. and closes at 5 p.m., consider opening earlier or closing later.
Look for ways to make it easier for customers to do business with you. The slightest increase in customer convenience will yield larger and even more frequent purchases. Plus, providing the products and services they want will keep them coming back.
Reward repeat customers
Design a customer-appreciation program to recognize customers who repeatedly purchase from you or who refer others to your business. Send them thank-you notes or small bouquets. Thank them in your company newsletter. Pick up the phone to thank them, then offer a special discount for their loyalty during your conversation.
One day a long-time customer came into my shop, Eden Florist & Gift Baskets, to purchase flowers. When I thanked him for doing business with us, he said, “I buy so many flowers here, I should get frequent-flower miles.” He was right! In fact, soon after his visit, we began creating a computer-generated Frequent flower petals card for that very purpose. The card rewarded customers with a free bouquet after they purchased 12 $25-minimum-price floral arrangements.
To more easily track customer purchases, our computer records each transaction. Thus, if a customer orders by phone, we still can track the number of purchases. When that person reaches 12, the employee taking the order asks the customer to whom they’d like to send their “free” bouquet. It’s not unusual for customers to send the arrangement to themselves.
If they choose this option, don’t forget to enclose a card thanking them for their business. Customers who appreciate your gesture are likely to recommend your business to family, friends and business associates.
Practice ‘rainmaking’
Rainmakers are people who connect other people through referrals, whether it is friend-to-friend or business-to-business. Referrals are the easiest and least expensive way to make your business grow. Start by instilling a referral mindset into your friends and customers. People don’t necessarily know you want more business unless you tell them. And even though your friends may buy from you, they may not think to tell their friends and family.
Though one of my greatest sources of referrals today is my friends, that wasn’t always the case. In the past, I had one or two friends who constantly sent business my way. However, the majority of my close acquaintances did not. One day, I mentioned this to a friend. Her reply, “I didn’t know you wanted more business.” She is now one of my best references.
Some people are hesitant to ask friends for referrals. Why? If you believe in your product and have a passion for your business, it’s a simple request. After all, friends want friends to succeed. And, if they know they have contributed to your success, it makes them feel good about themselves.
If you feel uncomfortable about tooting your own horn, consider the idea from the perspective of finding a great restaurant. After having a wonderful meal, most people are eager to share the experience by telling their family and friends about it. Flowers and food are both emotional purchases—purchases generally made with the heart, not the brain. When you want to eat out, you go to one of your favorite spots, or you try a new place that offers your favorite dish. The same applies to flowers. People go where they know they can find the products they want or people who understand their needs.
Based on emotion alone, referring your business will be easy for your friends and family. And, when the referrals come in, don’t forget to thank the friends and family who made the suggestions. Send them notes and a product sample. Make sure your thank-yous reflect your appreciation for the extra business. An added bonus to this technique is that you’ll surprise people when you thank them, putting you at the top of their minds when the opportunity to make a referral happens again.
Follow-up and follow-through
One of the surest ways to keep customers is to follow up after a purchase. Follow-up accomplishes two important things: It helps you find out whether the customer was satisfied, and it gives you the opportunity to build a positive relationship with that person.
Happy customers may tell as many as three people about their positive experience at your business. This may not seem like it can have much of an impact. But when you compare it to the number of people who will hear about a customer’s unhappy experience—typically estimated as eight to 10—then the number of those passing on their positive experience becomes that much more important.
Besides, if you don’t follow up with a customer, you may never even know he or she had a negative experience. Those people will simply take their business elsewhere. Taking the time to inquire about a purchase after the fact shows your customers you care about their business. It also helps build a lasting relationship with your customers. Not only that, but when you resolve a complaint favorably, you’re likely to increase the chance that the customer will refer you to others.
If your shop is too busy to follow up with every customer after the sale—then at least do some random sampling of your customers. Although a random sample may be less accurate, it will nevertheless provide you with an idea of how a portion of your customers views your business.
To make the task easier, call two or three customers/recipients each day. You’ll impress the recipients, who will want to do business with you, and both the sender and the recipient will know you care. In fact, on more than one occasion when an employee at Eden Florist has called a sender or recipient, that person has ordered an arrangement during the thank-you phone call. So your efforts can certainly pay off.
And don’t forget to follow through on anything you promise you’ll do for a customer. Make it a habit to deliver. When you do, your customers will trust and respect you. And your sales will sizzle!
For more tips like these check out Rose Marketing on a Daisy Budget: How to Grow Your Business Without Spending a Fortune by Heidi Richards Mooney
July 25th, 2009
Tomorrow (July 20th) is “Get Out of The Doghouse Day®” – a National holiday which my team and I created in 1999 – and one of the things that has become our CLAIM TO FAME. Today got me thinking about some of the strategies we have used to get our name out there to become known in our community and to help others get to know about the products and services my company offers. In 2000 we created a survey to see how people got out of the doghouse (and what put them there in the first place) and in 2001 we created a logo and trademarked the holiday National Get Out of The Doghouse Day®®. We had to create a logo to submit to the United States Patent and Trademark Office – www.uspto.gov.
Speaking of Surveys – did you know that more than 1,000 people actually responded to it? And that was before the advent of online surveys (as we know them today)! In fact, the question I am most often asked is just how we got more than 1,000 people to take the survey. That was the easy part. Since I am and have always been an avid networker, I simply carried my clipboard with the surveys around every where I went. We also asked people when they stopped in my florist, and I even took the surveys on trips and asked people on plane rides, bus rides, at conferences, in waiting areas and let’s not forget the Ladies Rooms! It was such fun meeting so many people. Of course, today would be a lot easier because we could have done this totally online, but the experience would not have been the same for my staff or for me.
And the best part of all is that every year at this time I get dozens of calls from Radio stations around the country asking about the holiday which is the “famous” part. Being interviewed by radio personalities all over the US makes me feel sort of like a celebrity, so I guess you could say “I am famous” for creating this holiday. And yes, it’s still one of my greatest “claims to fame.” In fact, my staff and I have also been quoted in countless newspapers and magazines over the years. So you see, this type of promotion can garner great publicity and you become known for something positive. And the “publicity” could go on for years afterwards.
Webster’s defines famous as: renouned, celebrated, well-known, prominent, legendary.
Each of us fits that definition to some extent. The amount of “fame” each of us achieves however, is only relevant if we use it to our advantage. Here are some ways you fulfill the definition of “famous.”
~ When you write articles and others read them, you are famous.
~ When you have a loyal following of customers, clients and friends, you are famous.
~ When you have written a book, you are famous.
~ When you have volunteered for a fundraiser or some other community service, you are famous.If you’ve ever received an award, you are famous.
~ If you’ve ever done a heroic deed, you are famous.
In what other ways could you be famous?
Actions and deeds that you perform on a personal basis make you famous such as given your heart to a small child or a senior citizen, you are famous. When you’ve mentored someone or helped her or him achieve a goal, you are famous. And countless other ways! And the best part is that you OWN the fame, it is something that can never be taken away from you.
So tell me, what’s your CLAIM TO FAME?
For the REST OF THE STORY, Read the post: MY BEST PROMOTION EVER
Read the article: Women Want Flowers Men Want Sex – Doghouse Survey Says
Have a great story to share? Take the Get Out of the Doghouse survey
Check out the Doghouse Survey Press Release and 2009 Contest
Read Top Ten Ways to Stay out of The Doghouse
Take the Get Out of the Doghouse survey: http://tulipstalk.com/DoghouseSurvey.pdf
Read some of the FUN stories submitted by our survey respondents on the Tulips Talk Blog
And Check out Quirky Marketing ~ 365 Ways to Promote Your Business Using Zany & Non-traditional Holidays!
July 19th, 2009
May 15th is International Virtual Assistants Day - Host a virtual event inviting your circle to meet your virtual assistant. Interview him or her about what types of projects they work on, how they can help small business and more. Post the interview to your blog and promote your VA in your newsletter, on your website and in emails. If you are a virtual assistant, host a virtual conference for VA’s inviting them to share their stories with guests.
VA can help promote the event to their local media and garner some publicity for them and you. In 2008 the Online International Virtual Assistants Conference took place and VA’s from around the globe participated. It was a great way to raise awareness of this emerging profession.
Loral Langemeier, The Millionaire Maker says if you want to build wealth you have to first create a Cash Machine and second become someone else’s cash machine. A Virtual Assistant can take the load off so you can focus on the parts of the business that will make you the most money.
May 15th, 2009
Gifts From the Garden Month - People like to do business with people whom they have a relationship. They tend to trust people they meet outside of the business setting. So how about it? Do you network in line at the grocery store? Do you take every opportunity to meet people and listen to their problems so that you can offer a solution?
Here’s what my good friend Bea Kunz of Sage Hill Farms and Vintage Store does: “I have two sets of business cards, one is my regular website with product for sale. The other is a card inviting you to join us for a introduction to “cooking with herbs.” This is the card I hand out to those I meet in grocery stores and other places where we are both strangers. I pay attention to what others are putting in their carts, this gives me an opening to a conversation. I can access the areas people might want or need help in by seeing what types of food they buy. I’m also aware that many are a bit sensitive to having a stranger or anyone interject their ideas on their choices. When offered something that is fun and free, it’s much easier to then introduce them to something better. Sage Hill Farms has gained more than a few small accounts just through this medium. Small accounts make large accounts when tallied up at the end of the month!”
Excerpt from the book “Quirky Marketing ~ 365 Ways to Promote Your Business Using Zany & Non-traditional Holidays (the original holiday marketing guide) ~ www.QuirkyOffer.com
May 2nd, 2009
They each celebrate April 22nd!
April 22nd is Earth Day - In celebration of Earth Day 2008, WE magazine hosted a Green Commerce Survey and invited women and men all over the world to participate. For their time, WE gathered more than 100 resources to share with them as a special gift. WE magazine also focused their entire Spring 2008 Issue on Going Green issues. You can read it here: http://www.wecai.org/wemagspring08.pdf . Here is the list of Green Resources we compiled from the survey: http://www.speakingwithspirit.com/pdf/WOMENSGREENRESOURCES.pdf.
April 21st, 2009
Today April 16th is Guitar Picker’s Day
Invented by the people of Malaga, Spain in the 15th century The first guitars were very small and strung with four pair of strings. Each pair was called a course. As the guitar later changed into a larger instrument, this “four course” guitar became known as the ukulele. During the Renaissance the guitar was not taken seriously as a musical instrument, because the lute was the intrument of choice by musicians of that day.
Can you name a famous guitar player? How about George Harrison, lead guitarist for the Beatles or Keith Richards of the Rolling Stones. There’s also Carlos Santana and of course who could forget Elvis Presley…..
If you are in the music business you could host a “world’s largest guitar concert” in the world. Call your local musicians union to contact guitarists. Go to local night clubs, lounges and of course look in the phone book and even Google local guitar players to get your band on… Contact other local music outlets to co-sponsor your event.
If you want to learn more about guitars visit Josh’s Guitar Lifestyle blog
Find your favorite Guitarists at Guitar 5 Day
Check out these great guitar trivia quiz’s at Fun Trivia
For more great ideas like these, check out Quirky Marketing ~ 365 Ways to Promote Your Business Using Zany and non-traditional Holidays.
April 16th, 2009
Did you know April is National Humor Month?
No wonder April 1st is April Fools Day ~ a day for fun pranksters to have some fun playing innocent “jokes” on others (at least they should be innocent)
And Funny Sells! Just ask Sarah Lefton! Her quirky sense of humor and her Jewish pride were the impetus for a successful home based business. As the marketing director for a Jewish summer camp at Yosemite National Park, Lefton discovered that by changing the emphasis of the word Yosemite she created “Yo Semite”. She silk screened the term on a few T-shirts for herself and wore the Yo Semite T-shirts around the streets of San Francisco. People started coming up to her and asking her where they could buy one. Two days later, she had taken orders for 36 shirts and her Internet based business, Jewish Fashion Conspiracy was born.
Her Yo Semite shirts took off and Lefton has now added additional designs to her product line. They include Chanukah panties, and a “Jews for Jeter” shirt to honor the New York Yankee’s star Derek Jeter. She created her designs as a way to celebrate being Jewish and have fun at the same time. Her ingenuity and humor has received media attention from a variety of Jewish publications as well as Time Magazine.
Beginning at midnight April 1st, I will be posting April Fools quotes, trivia, humor and history. If you’d like to join in the fun, follow me at http://twitter.com/heidi
For more great ideas like this, check out my new book Quirky Marketing ~ 365 Ways to Promote Your Business Using Zany and Non-traditional Holidays.
April 1st, 2009
March 26th is Make up Your Own Holiday Day - What a great way to get recognition, locally, nationally and even internationally. We have made up a few of our own. In addition to Virtual Woman’s Day™ (3rd Week in March) we have Get out of the Doghouse Day™ which is celebrated the 3rd Monday of July; International Women’s eCommerce Day,™ which is celebrated on the 3rd Monday in September; and International Romance on a Budget Day™ which is celebrated on February 28th.
To read more visit: http://speakingwithspirit.com/books/romance-on-a-budget/. To read more about Romance on a Budget Day™ visti Tulips Talk Blog at http://www.tulipstalk.com/today-is-romance-on-a-budget-day/
Get out of the Doghouse Day™ is the time for those who spend time in the doghouse to make amends and minimize their stay with “old scruffy.” International Women’s eCommerce Day™ is a day celebrating women doing business on the WEB.
March 26th is also Legal Assistant’s Day and Sing Out Day.
On this day in 1984 Part of Central Park was named Strawberry Fields in honor of the late John Lennon. In 1983 the only know typo on Time Magazine Cover was discovered. It was the word Contol (should have been control). Time recalled all magazines! In 1917 Loretta Walsh became the 1st female U.S. Naval Petty Officer and in 1868 the 1st U.S.professional women’s club called Sorosis was formed in New York City.
For other ideas to market your company, check out Quirky Marketing, 365 Ways to Promote Your Business Using Zany and Non-traditional Holidays at www.QuirkyOffer.com
March 26th, 2009
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