To all our loyal followers, I just wanted to say Thank YOU! Thank you for reading Redhead Marketing Blog these past few years and thank you for sharing our articles with your own followers, fans and circles. It is very much appreciated.
You may have noticed I have not posted here in quite some time. Since February when Quirky Marketing Calendar ~ 365 Ways to Promote Your Business Using Zany and Non-Traditional Holidays was lauched to be exact. We did that because most of the topics I post on the Redhead Marketing Blog are topics we cover in the book and on the site. So rather than be redundant (and incur the rath of Google) we decided to only post there.
So my team and I decided to also create a blog specifically for new holiday marketing ideas. You can click on the book title above or visit www.QuirkyMarketingCalendar.com to check out the latest book. When you visit, click on a date on the calendar to the right of the page you can read about the daily holiday and get some ideas for how to market your business using those ideas. You can read all the blog posts since we started (in February). Many of the posts on the Quirky Marketing Calendar blog and site are new ideas not even in this year’s calendar.
Feel free to drop me a line and let me know what you think about Quirky Marketing Calendar.
Wishing you much success with your marketing efforts. And if I can ever be of assistance, be sure to let me know. You can learn more about me and my services at http://speakingwithspirit.com/services/
Wishing you all the best and much success with your marketing and social media results!
Surfing the WEB for tips to make your company stand out on Black Friday
Think of Black Friday as an opportunity to bring in new customers by offering a few good Black Friday and Cyber Monday deals. Not only will this kick off your holiday season on a positive note (and hopefully add to a healthier bottom line) you can take advantage of the fact that people will be shopping online and therefor traffic will be stronger on these two days.
Since Black Friday is all about promoting your business and selling more, here are several ideas to help you plan a killer selling day (or days).
Be sure to grab your share of sales
The average Black Friday corresponds to around-the-store lines before the sun rises. Now, of course, we seem to be in a recession, but that may make November 28th an even more profitable time for every business that has something to sell.
Insane deals tend to get people moving on Black Friday, and folks who would prefer to get some sleep may join the mobs due to their financial situation. Like major retailers, you can try to draw them in by offering big discounts on a few items, and then see what else they spend while they’re in the store.
Black Friday is like the Super Bowl. It’s a huge event that draws millions of people. But only the big boys get to play on the field. People like you and me only get to watch.
At first glance, Rafi Mohammed seems to reinforce that with his advice for retailers to woo customers with steep discounts on Black Friday. He encourages retailers to use loss leaders to welcome people back from discounters.
For anyone tempted to compete with the big boys on price, this is a pretty good reason to abandon that strategy. It also looks like a pretty good reason to stay in bed Friday and let the big retailers deal with all those people.
Black Friday — and the following Cyber Monday — can also be a great time to go shopping for your small business. Just ask Rhonda Abrams of USA Today. She suggests the following:
Strategies for successful small business Black Friday shopping:
1. Make a list of stuff you really need. Don’t buy just because something’s cheap. It’s tempting, I know.
2. Check to see which version of Windows 7 you need. If you have a server you’ll need at least the Pro or Ultimate edition. Upgrades are very expensive so buy the right one.
Over at online betting zone Bookmaker, they’ve put out their oddsmaking team’s predictions. The majority of the team says between 161 million and 180 million of us will hit the stores and websites on Black Friday, and we’ll spend between $300-$400 per shopper. Second-best odds were for 131 million to 161 million shoppers spending $250-$300 apiece.
And if you happen to be out shopping on Black Friday, here’s a few tips for you:
Make list: In any shopping maneuver, a list can help you plan ahead and shop more efficiently. Look through sales fliers and check out www.black-friday.net for information on which stores are offering what deals. Then you can prioritize the items on your list, and plan out a route according to what is most important to you. Also list any coupons you have that can be used to further reduce the prices of desired items.
Visit the store the day before Thanksgiving: After you know what you are looking for, visit the stores ahead of time. Familiarize yourself where the desired items are located in the store. Make friends with a sales associate to find out if there will be additional discounts, or if you can reserve something ahead of time (for most doorbusters, though, associates aren’t allowed to do this).
Tired of spending all your money on advertising and marketing that just doesn’t work? Here are 10 cheap ideas to grow your business without breaking the bank!
1) Market to Former Customers and Clients. It costs less than marketing to new customers. Make them an offer they can’t refuse, such AS $5 off their next purchase.
2) Join Associations, professional organizations, and civic and charitable clubs. Get involved and become a leader. You’ll make great contacts that can lead to future business. Also, thank new members who join your organization by offering them a coupon or sending them a postcard for a discount or something free.
3) Reward Repeat Customers. Offer a frequent-purchase card to track their spending.
4) Use Coupons to enhance your sales. Give them a reason to TRY your business.
5) Follow the Rule of Three:
*Forget cold calls. Make three warm calls a day to prospects whom others have referred to you.
*Collect at least three business cards a day.
*Send at least three notes each day to people thanking them for their business or something they did to help your business grow.
6) Encourage Word of Mouth from Your Family, Friends and Associates. Your best advocates will be those who already know you and like you. Encourage them to tell others about your products and services. Sometimes they just need the nudge to get started. And then reward them for doing so.
7) Send press releases prior to having an event or a contest or write articles for publications in your industry.
8) Create and send a newsletter or e-zine (newsletter sent via e-mail) to your customers to keep your business at the top of their minds. Include tips on flower care, positive news events, specials, discounts and coupons.
9) Give Stellar Service with a 100-percent, no-questions-asked, money-back guarantee. It will give your customers a sense of ease in doing business with you and build their trust.
10) Partner with Other Companies to promote your business. Find companies with similar customer demographics that are not in competition with your business and create ways to joint venture with them either on a one-time, long-term or event-by-event basis.
Set your sales on fire without extravagant spending by following these red-hot marketing tips
“In all things, success depends upon previous preparation. And without such preparation, there is sure to be failure.” –Confucius
Confucius could have had a flourishing business by following his own advice. Not only can preparation lead to success, but it also can help you do so without spending a lot of money. After all, with careful planning, you can achieve sizzling sales without the need for expensive advertising or marketing promotions.
Be smarter than the competition
In today’s ever-changing business climate, just keeping up with the competition isn’t enough. You have to outthink, outsmart and outdo them. How? By getting to know what they do and how they do it.
Find out your competition’s strengths and weaknesses and what products and services they offer. If the shop down the road sells gift baskets, offer more choices than they do—or better products. If the competition opens at 9 a.m. and closes at 5 p.m., consider opening earlier or closing later.
Look for ways to make it easier for customers to do business with you. The slightest increase in customer convenience will yield larger and even more frequent purchases. Plus, providing the products and services they want will keep them coming back.
Reward repeat customers
Design a customer-appreciation program to recognize customers who repeatedly purchase from you or who refer others to your business. Send them thank-you notes or small bouquets. Thank them in your company newsletter. Pick up the phone to thank them, then offer a special discount for their loyalty during your conversation.
One day a long-time customer came into my shop, Eden Florist & Gift Baskets, to purchase flowers. When I thanked him for doing business with us, he said, “I buy so many flowers here, I should get frequent-flower miles.” He was right! In fact, soon after his visit, we began creating a computer-generated Frequent flower petals card for that very purpose. The card rewarded customers with a free bouquet after they purchased 12 $25-minimum-price floral arrangements.
To more easily track customer purchases, our computer records each transaction. Thus, if a customer orders by phone, we still can track the number of purchases. When that person reaches 12, the employee taking the order asks the customer to whom they’d like to send their “free” bouquet. It’s not unusual for customers to send the arrangement to themselves.
If they choose this option, don’t forget to enclose a card thanking them for their business. Customers who appreciate your gesture are likely to recommend your business to family, friends and business associates.
Practice ‘rainmaking’ Rainmakers are people who connect other people through referrals, whether it is friend-to-friend or business-to-business. Referrals are the easiest and least expensive way to make your business grow. Start by instilling a referral mindset into your friends and customers. People don’t necessarily know you want more business unless you tell them. And even though your friends may buy from you, they may not think to tell their friends and family.
Though one of my greatest sources of referrals today is my friends, that wasn’t always the case. In the past, I had one or two friends who constantly sent business my way. However, the majority of my close acquaintances did not. One day, I mentioned this to a friend. Her reply, “I didn’t know you wanted more business.” She is now one of my best references.
Some people are hesitant to ask friends for referrals. Why? If you believe in your product and have a passion for your business, it’s a simple request. After all, friends want friends to succeed. And, if they know they have contributed to your success, it makes them feel good about themselves.
If you feel uncomfortable about tooting your own horn, consider the idea from the perspective of finding a great restaurant. After having a wonderful meal, most people are eager to share the experience by telling their family and friends about it. Flowers and food are both emotional purchases—purchases generally made with the heart, not the brain. When you want to eat out, you go to one of your favorite spots, or you try a new place that offers your favorite dish. The same applies to flowers. People go where they know they can find the products they want or people who understand their needs.
Based on emotion alone, referring your business will be easy for your friends and family. And, when the referrals come in, don’t forget to thank the friends and family who made the suggestions. Send them notes and a product sample. Make sure your thank-yous reflect your appreciation for the extra business. An added bonus to this technique is that you’ll surprise people when you thank them, putting you at the top of their minds when the opportunity to make a referral happens again.
Follow-up and follow-through
One of the surest ways to keep customers is to follow up after a purchase. Follow-up accomplishes two important things: It helps you find out whether the customer was satisfied, and it gives you the opportunity to build a positive relationship with that person.
Happy customers may tell as many as three people about their positive experience at your business. This may not seem like it can have much of an impact. But when you compare it to the number of people who will hear about a customer’s unhappy experience—typically estimated as eight to 10—then the number of those passing on their positive experience becomes that much more important.
Besides, if you don’t follow up with a customer, you may never even know he or she had a negative experience. Those people will simply take their business elsewhere. Taking the time to inquire about a purchase after the fact shows your customers you care about their business. It also helps build a lasting relationship with your customers. Not only that, but when you resolve a complaint favorably, you’re likely to increase the chance that the customer will refer you to others.
If your shop is too busy to follow up with every customer after the sale—then at least do some random sampling of your customers. Although a random sample may be less accurate, it will nevertheless provide you with an idea of how a portion of your customers views your business.
To make the task easier, call two or three customers/recipients each day. You’ll impress the recipients, who will want to do business with you, and both the sender and the recipient will know you care. In fact, on more than one occasion when an employee at Eden Florist has called a sender or recipient, that person has ordered an arrangement during the thank-you phone call. So your efforts can certainly pay off.
And don’t forget to follow through on anything you promise you’ll do for a customer. Make it a habit to deliver. When you do, your customers will trust and respect you. And your sales will sizzle!
May 8th is No Socks Day- in Florida we call that No Pantyhose DAY – which is most days…. If you are in retail you could reward anyone who comes into your store sans socks, stockings, etc with a free gift! If you do not have a retail establishment, partner with one and offer your services or products as the PRIZE for anyone who comes in.
Be sure to get the list of prize winners to follow up with them. (Did you also know that May 15th is Nylon Stockings Day?)
Panda Express, a leading Chinese quick service chain (with 1000+ locations) created their own panda campaign to launch a new addition to their menu. Here’s what they did: they sent a plain white box containing two plush pandas named Tom-Tom and Eddie to select marketing restaurant and marketing trade media editors to roll out their Beijing Beef advertising campaign. They followed up the mailing with an email campaign explaining the chain was “stirring up pandemonium” with its new dish. The results? Mentions and full spread articles in several of these publications, far exceeding Panda Express’ expectations.
What type of marketing ideas could you come up with to promote your business during Panda Day?
In the last post I talked about the importance of Content, creating a Community and Building a Directory to get your blog noticed, read and followed. Here are 3 more tips to Get Your Blog On:
#4 ~ Add photos. Photos add “life” to a blog, personalize it and make it more interesting. That does not mean EVERY post should have a photo it just means that readers will appreciate if you “mix it up a bit.” Share bits of you.
Let readers into your life by showing your personal side. On my blog Success and then Some, I often post pictures of me networking. Not only does it get people to “see you” in person it also makes you more real. More human. And if they see you as a real person, they are more likely to follow you.
Some great place for Royalty FREE photos include: Fotolia, Fotosearch and Dreamstime. There are also a whole host of free sites from which you can grab photos. A great list of free sites such as Flickr can be found at http://pstutorialsblog.com/44/free-stock-photos/. You can also “google” the photos you are looking for to get some great photos. Be sure you check the licensing from any of these FREE sites before using the photos.
Tip #5 ~ Add Videos to your blog posts. Some of the most popular posts on blogs are the ones that include a video. But don’t just post a video, be sure you also post a commentary about the video. And the video doesn’t even have to be one you created. It can be one you found on YouTube or other video-sharing site. The people who post videos to these sites appreciate the added “publicity” when bloggers refer to their videos and share them with their readers. You can also create your own videos to post to sites such as YouTube, Google Video and Blip.
I created a video about flowers, using Powerpoint, music and Camtasia Studios. You can see it at my blog Tulips Talk.
My good friend and mentor Terry Brock regularly posts videos to YouTube and in fact has one called Marketing with YouTube ~ How to do it.
Robin Goode has a great list of tools you can use to automatically post your videos at the top video sites athttp://tinyurl.com/6bhlre.
Tip #6 ~ Promote your blog on social networking sites such as Twitter, LinkedIn and Facebook. And niche social networking sites that cater to your target audience. I belong to several other social networking groups such asBoomer Diva Nationwe help one another promote our “stuff” all the time. For instance we have our own Twitter Tuesdays and every Tuesday we help one another spread the word about our blog posts, events, products and services and more. There are tools and plug ins for most social networking sites that allow you to automatically post your blog articles as they happen. For instance, use Tweetfeed to post to your twitter account. And you can update your profile with videos from YouTube on Facebook, LinkedIn and more.
These tips and others will help you draw more attention to your site and increase the chances of others becoming loyal followers. Stay tuned for my next post when I talk about blog design, connecting with other users and checking stats to increase blog followers.
Starting a blog may be the craze these days, but is it for you? Do you have what it takes to not just start a blog, but stick to it? Do you know what you want to accomplish with your blog? Do you know how you want to position your blog, what you want to write about and more importantly who you want to write for? A blog without an audience is still a blog, but it may not be effective in achieving your overall goals.
If you want to have an audience, you have to market your blog. You have to let people know it exists. Most people don’t write for themselves, they write for a consumer, a fan or someone(s) who has similar interests. Having others read what you write affirms that you have information worth reading. And if you have ever received comments on your blog you know that feeling that someone does take what you have to say seriously. Even when they don’t agree with your stand, they took the time to respond.
If you want to increase your readers and get more feedback from them (comments) you need to create a plan. And there are “little” things you can do every day to make that happen. In fact, I created a list of 15 tips to get your blog on the radar of your target audience and am sharing 3 tips today. That means I have content to span 5 blog posts. Maybe more if I decide to add to it. Here are those 3 tips:
Tip #1 ~ Create good content. Many blog consultants will tell you that content is king and that you need lots of it. I believe what you really need is strategically created informative or entertaining (and best if it’s both) content that interests readers and gets visitors to become followers. Writing posts strictly for the search engines may get you better rankings in the short term, but in the long term could hurt your credibility.
If you are having trouble coming up with content, start with a list of something in your genre or niche. Lists are very popular with readers and often lists get picked up and referred to on other blogs. On my blog WE Magazine for Women, I compile a quarterly list of Women Bloggers to watch. It is by far the highest visited (and commented on) post of all the blog posts we write.
Other types of content that are popular with readers is how-to advice. Teach what you know. On my Redhead Marketing blog I write about how to use weird, zany and unusual holidays to promote your business.
Write a 99 Ways to article. Or 33 steps, or 47 tips. Break those tips down into bite-sized pieces and do a series. For instance, the 99 ways could be broken down into a series of tips over a period of time such as a few days or weeks. Similar to what I am doing here with 15 tips shared over 5 posts.
Tip #2 ~ Many successful bloggers have increased their following and built a loyal base by creating an online community on their blog. You can create a forum, a social network or a simple chat room. In fact, most blog software these days allows or has plug ins that will help you establish your community. For an example of how one person did this, check out JamieOliver.com. Keith Ferazzi (author of Never Eat Alone) has a great mix of website, blog and community to take a look at as well.
If you are not sure if you should include a “community” for your readers, check out “Should Blogs Have a Forum?” at Blog Herald
Tip #3 ~ Create a Directory on Your blog. The Directory can include resources your readers would value and want to visit often. By including the directory link you increase the likelihood readers will return (provided the content is good). You can start compiling your directory content based upon your blog posts.
For instance, if you write a technology blog and offer the latest and greatest gadgets in every post. The gadgets could then be compileed and referred to in a directory of recommended sites that your visitor can refer to often. A directory could work with almost any type of blog. A parenting blog could list parenting resources, magazines, books, experts, educational sources, etc. A social media blogger could create a directory of social media sites, social media tools, resources, plug-ins, experts, etc. You get the idea. One of my favorite blogs BlogHer has a directory of other female bloggers on their blog. It is one of the most popular and respected blogs in the blogosphere.
The point is a directory can increase readers because if the content is good, your readers are likely to refer to the directory on their blogs and in their newsletters and emails. After all, if they find a great resource, they too will want to let their readers know about it. Why not be the “it” they refer their readers to?
No wonder April 1st is April Fools Day ~ a day for fun pranksters to have some fun playing innocent “jokes” on others (at least they should be innocent)
And Funny Sells! Just ask Sarah Lefton! Her quirky sense of humor and her Jewish pride were the impetus for a successful home based business. As the marketing director for a Jewish summer camp at Yosemite National Park, Lefton discovered that by changing the emphasis of the word Yosemite she created “Yo Semite”. She silk screened the term on a few T-shirts for herself and wore the Yo Semite T-shirts around the streets of San Francisco. People started coming up to her and asking her where they could buy one. Two days later, she had taken orders for 36 shirts and her Internet based business, Jewish Fashion Conspiracy was born.
Her Yo Semite shirts took off and Lefton has now added additional designs to her product line. They include Chanukah panties, and a “Jews for Jeter” shirt to honor the New York Yankee’s star Derek Jeter. She created her designs as a way to celebrate being Jewish and have fun at the same time. Her ingenuity and humor has received media attention from a variety of Jewish publications as well as Time Magazine.
Beginning at midnight April 1st, I will be posting April Fools quotes, trivia, humor and history. If you’d like to join in the fun, follow me at http://twitter.com/heidi
The Quirky Marketing Greeting Card Contestis officially over!
The “rules” were to “Create a fun, quirky, unusual card message as a promotion for your company, product or service and tell me what you did. The message should be creative and promote something you want to spread the word about. It can be a product, a new product launch, an event, a celebration, a strategic alliance, does not matter. As long as the message can be expressed on a greeting card or postcard.”
What surprised me is that some people did just that and others sent in cute cards with no purpose in mind. They did not have a clear message nor did they promote their company in any way, shape or form. Having said that, we did have a few people who followed the directions and sent us some cute and/or quirky cards. It was a tough decision, in fact so much so, it took the judges an extra week to decide who to bestow the honors to.
Honorable Mention winners receive a half page ad in WE Magazine for women.
Kristine Sheehan of The MerryBird.com for her Valentine Postcard announcing her pen and Ink portraits for your Valentine.
Lisa Moren Bromma of Wise WomenInvestor.com for her postcards announcing her services and invitation to visit her website.
3rd Place winner in the Quirky Marketing Greeting Card Challlenge is Jessica Sellers of Chrysalis Logos.com – her card focused on “Make up Your Own Holiday Day” and offered an economic stimulus incentive (discount on services) to anyone who placed an order on that day. Way to Go, Jessica! Jessica won a One-year Charter Membership in the Women’s eCommerce Association.
2nd Place winner in the Quirky Marketing Greeting Card Challenge is Mr. Jim Barber. Jim promoted his company Tooter Talk (www.TooterTalk.com) with a picture of him on the cover standing in on stage at the IMPROV with the headline “Do You Know What Today is?” The inside said simply… “Today is the first day of the rest of your new career!” Talk about perfect timing in this economy! Jim won a full page ad in WE Magazine for Women!
1st Place winner in the Quirky Marketing Greeting Card Challlenge is …..drum roll please………………
Racheli Smilovits of WCS Lending! Racheli didn’t send in the required one entry – she sent in SIX! And each one was clever and unique. The one that cinched the winning was the postcard attached to a bag of peanuts that said “It will be NUTS to Navigate throught the Real Estate Waters without a Professional Lender.” And her contact info, etc. The graphic she used was a walnut shell and her beautiful face peeping out of it. Racheli won a two page article interview in the Spring Issue of WE Magazine, a copy of her choice of one of the fabulous books in our library AND a $25 gift certificate from SendOutCards (choice of Visa Gift Card, Candy, Brownies and more).
Each of the above entrants will also receive a frameable Certificate customized with their names and date of the Quirky Marketing Contest as well as a mention in the accompanying media release announcing the Winners!
And if you haven’t yet picked up your copy of Quirky Marketing, go here: www.QuirkyOffer.com. More than $2,000 worth of bonuses are waiting for you when you do!
To all our loyal followers, I just wanted to say Thank YOU! Thank you for reading Redhead Marketing Blog these past few years and thank you for sharing our articles with your own followers, fans and circles. It is very much appreciated.
